Shipping policy
Shipping Policy
Last updated: 01.03.2025
Thank you for shopping with Red Mandarin! We are committed to providing you with high-quality children’s products and a seamless shopping experience. Please read our shipping policy below:
Processing Time
- All orders are processed within 1–2 business days (excluding weekends and holidays).
- A confirmation email with tracking information will be sent once your order is shipped.
Estimated Delivery Times
We offer Standard, Expedited, and Express shipping options depending on your location:
- Standard Shipping: 7–20 business days
- Expedited Shipping: 5–10 business days
- Express Shipping: 3–7 business days
Please note: Delivery times are estimates and may vary due to carrier delays, customs inspections, or high seasonal demand.
Shipping Locations
We currently ship to:
- United States
- Canada
- New Zealand
- Australia
❌ We do not ship to P.O. Boxes, APO/FPO addresses, or certain remote areas.
Order Tracking
- Once shipped, you will receive an email with your tracking number.
- Tracking updates may take up to 48 hours to appear after shipment.
Customs, Duties & Taxes
- International orders may be subject to customs fees, import duties, or local taxes.
- These fees are determined by your local customs authority and are the buyer’s responsibility.
Lost or Delayed Packages
If your package is significantly delayed or lost, contact us at support@redmandarins.com and we’ll assist you promptly.
Contact Us
If you have any questions or concerns about shipping, please reach out to our support team:
📩 support@redmandarins.com